Stakeholder Voice

Image of change logoCommunication is a 2-way process.

  • Have you established ways in which stakeholders can communicate with you as a learning provider? 
  • What about those whose first language isn't English?
  • What about those who can speak and understand English, but can't read or write it?
  • How are you recording stakeholder voice? 
  • How are you recording actions taken, as a result of stakeholder voice, and/or the resulting outcomes? 

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Produced and edited by John Dalziel (eLearning Adviser) JISC RSC-Northwest - Lancaster University