You'd be amazed at the number of learning providers that admit to employing the wrong medium for communicating information.

Choosing an appropriate communications medium is a basic "building block" of how we convey information.

This article informs us that...

"There is a 'more correct' communications medium that time and research has proven enhances the likelihood that what you are conveying will be received and acted upon in a timely manner."

Read more at http://kissaneasylum.typepad.com/workforce_development/2007/12/why-people-dont.html.