All stakeholders within a Learning Provider have to be careful to avoid physical and other dangers on the Internet.

This supplement shows that users...

• on Bulletin Boards, Forums, & Newsgroups;
• in chatrooms;
• using email;
• using Instant Messaging;
• on the web;
• using Peer-to-Peer Services;
• Posting & Sharing Personal Information Online
• in Social Networking Sites

may encounter things that may...

• make them feel...
  • scared,
  • uncomfortable, or
  • confused.

• be...
  • sexual and/or
  • violent in nature
  • hateful,
  • repulsive, or
  • unpleasant.

What matters is that learning providers ...

• 'empower their learners' to keep safe and, at the same time raise the skills of their staff and other stakeholders to cope with issues that arise from these encounters

• provide teachers/assessors/verifiers/tutors etc., and the wider learning provider’s workforce with the skills and knowledge that they need to keep themselves safe and support/help their learners